The Morning Sam, Morning Ralph Podcast

MSMR 023 - Initial Thoughts on DeepSeek R1 and its Impact on the Restaurant Technology Space

In this episode of Morning Sam, Morning Ralph, we explore China's groundbreaking open-source AI model, DeepSeek R1. Built for under six million dollars with low-end hardware, this AI performs on par with top models like ChatGPT-4. The affordability and efficiency of DeepSeek R1 have profound implications for the restaurant industry, making advanced AI accessible to smaller establishments. From personalized menu recommendations to smarter inventory management and privacy-first solutions, discover how this technology is democratizing AI in the restaurant space. Tune in to learn more about the challenges and the transformative potential of DeepSeek R1 for restaurants and tech vendors alike.  Visit: https://popcorngtm.com 

MSMR 022 - From Concept to Execution: Designing Memorable Brand Experiences with Scott Bartley

Welcome back to Morning Sam, Morning Ralph, the podcast for restaurant technology professionals! In this episode, host Paul is joined by Scott Bartley, a professional graphic designer, artist, and longtime Madison Ave. ad agency partner from New York City. Scott shares his design philosophy, emphasizing the importance of a strong concept, unexpected execution, and relentless attention to detail. They discuss how brands can integrate these elements, create memorable advertising, and stay true to their core messaging. Scott also provides insights into common pitfalls in branding and the significance of viewing design as a comprehensive system. Tune in to discover the secrets behind effective design and how even small startups can make a big impact without massive budgets.  More at https://popcorngtm.com and https://scottbartley-creative.com 
 

MSMR 021 - Real-world Hospitality Leadership Development with Restaurant Leadership Coach Matt Rolfe

Join us on 'Morning Sam, Morning Ralph,' the podcast for restaurant technology professionals, as we welcome Matt Rolfe, a seasoned restaurant coach, entrepreneur, and former executive at leading brands like Bacardi, Anheuser Busch, and Barmetrix. Matt dives deep into the essentials of leadership, personal development, and the vital role they play in the success of hospitality teams. Learn about his journey from the corporate world to founding a global company focused on restaurant profitability and coaching leaders. Discover the transformative power of vulnerability, trust, and effective delegation, and get insights into how technology can enhance leadership practices. Whether you're a restaurant manager, owner, or part of the tech sales industry, this episode provides invaluable wisdom and practical advice for becoming a better leader while maintaining personal well-being. Don't miss out on Matt's book, 'You Can't Do It Alone,' and follow him on LinkedIn for more leadership tips and content. Visit: https://popcorngtm.com/podcasts

MSMR 020 - Mastering Restaurant Tech Partnerships for the Win-Win-Win with Cristal Craven of SynergySuite

Join Popcorn GTM's Paul Molinari as he welcomes Cristal 'The Hunter' Craven to 'Morning Sam, Morning Ralph,' the go-to podcast for restaurant technology professionals. In this episode, Cristal shares her extensive expertise in building successful partnerships for SynergySuite within the hospitality space. Learn the key to making restaurant tech partnerships thrive, from integrating multiple technologies and managing back office operations to the importance of mutual respect, collaboration, and understanding customer needs. Discover valuable insights into the evolving landscape of restaurant tech, the role of AI, and tips for fostering successful industry relationships.

MSMR 019 - Digital Menu Boards and Beyond with Gregg Zinn and Peter Anselmo of SmarterSign

In this episode of Morning Sam, Morning Ralph, we're talking digital menu boards with industry pioneers Greg Zinn and Peter Anselmo. Since 2006, Greg and Peter have been transforming the digital signage industry, offering unique insights on the evolution and significant impact of digital menu boards in restaurant chains, both large and small. Discover how dynamic communication tools are shaping customer expectations, enhancing operational efficiency, and improving customer experiences. Gregg and Peter touch on POS integration to screen shopping and the latest in digital signage trends; this episode covers everything you need to know about elevating your restaurant's menu technology game. Explore real-world anecdotes, the importance of customized messaging for different day parts, and the multifaceted applications of digital signage beyond menu boards.

MSMR 018 - The CDP Explained: Unlocking your QSR's Customer Data with Patrick Reynolds of BlueConic

In this episode of 'Morning Sam, Morning Ralph,' we dive deep with Patrick Reynolds, CMO of BlueConic, a leading customer data platform (CDP). Patrick explains the importance and functionality of CDPs, particularly in the quick service restaurant (QSR) industry. We discuss how CDPs collect and unify customer data, enabling personalized marketing and seamless customer interactions. The conversation also explores the differences between CDPs, CRMs, and DMPs, while touching on the significance of first-party data and privacy. Tune in for expert insights and some fun debates!

MSMR 017 - Fixing the Broken Restaurant Tech Sales Model with Matt Haselhoff

In this episode of The Morning Sam, Morning Ralph Podcast, host Paul Molinari discusses the broken restaurant technology sales model with Matt Haselhoff, principal consultant of One Goal Consulting. Matt shares his insights on the overwhelming challenges vendors face with the current sales approach and introduces his innovative model to improve the process. They touch upon the impact of AI, the importance of integrating technologies, and the rising issue of 'vendor fatigue.' Matt also discusses his One Goal Consulting project and how it aims to cut through the noise in the industry by leveraging the expertise of veteran sales agents. Tune in to explore solutions for improving the tech sales landscape in the restaurant industry.

MSMR 016 - Going Beyond LinkedIn: Empowering Career Growth in the Restaurant Industry with Tammy K. Billings

In episode 016 of 'Morning, Sam. Morning, Ralph.', Paul Molinari interviews Tammy K. Billings, a veteran in the restaurant industry. Tammy shares her extensive experience in connecting people with jobs and her big plans to elevate this work including her journey from starting in the restaurant industry to becoming a key player in restaurant tech and her passion for helping others find the right roles. She highlights the importance of networking, structured data in hiring, and the need for innovation in recruitment processes. Additionally, Tammy introduces her upcoming podcast, 'Bite Sized and Bossy,' focused on giving women in the industry a powerful voice.

MSMR 015 - Innovating Franchising with Pepper Lunch's Troy Hooper: Technology, Quality, and Japanese Culinary Excellence

In this episode of 'Morning Sam, Morning Ralph,' hosts Paul Molinari and Chad Horn welcome a special guest, Troy Hooper, an industry veteran with extensive franchising experience. Troy dives deep into his current role as CEO of Hot Palette America, where he oversees the Pepper Lunch brand in North America. He discusses leveraging technology for improved customer and franchisee experience, the importance of ingredient quality, and the innovative strategies that set Pepper Lunch apart. From implementing AI solutions to introducing groundbreaking, sustainable packaging, Troy shares his insights and the brand’s exciting future plans. Tune in to learn more about how Pepper Lunch is amping up the fast-casual dining experience and setting new standards in the franchising industry.

MSMR 014 - Supporting Restaurant Employee Families in Crisis with Jill Chapman of COREgives.org

Paul and Chad interview Jill Chapman from COREgives.org. CORE is a nonprofit organization dedicated to providing financial relief to restaurant workers with families facing crises like health issues, injuries, or natural disasters. Jill discusses CORE's origins, mission, and unique challenges within the industry. She highlights the importance of providing financial support to restaurant employees, who often lack paid time off and healthcare. Chapman also shares inspiring stories of families CORE has helped, emphasizing the profound impact of their support.  Visit COREgives.org to support.